Q. How do I make a reservation with sealandcamp.com?
A. After going through our website please fill out our booking form so we know more details about your needs, and will be able to provide you with accurate answers. When filling out the booking form, please provide as many details as you can.

Q. How far in advance do I need to place a request?
A. The tour is by appointment only and must be made at least 24 hours in advance.

Q. What happens after I submit the booking form?
A. Following the booking request, Contact Travel will state tour availability or send another proposal. If the tour is confirmed on our side, we send you the trip registration, together with tour details and deposit and payment instructions. Contact Travel, the operator of sealandcamp.com, will be your booking agent for all tours. Contact Travel is fully bonded and licensed with the Tourism Authority of Thailand as an Domestic & Inbound Operator, License 31-0241

Q. When will I receive an answer to my inquiry or booking request?
A. Usually within 24 hours, our Contact Travel online reservation staff will answer personally by e-mail.

Q. When should I make the payment?
A. Following confirmation of tour availability, and once you agree with the services and prices, you should make a payment as soon as possible. This will guarantee no price change, and assure tour departure as agreed. Participation in a tour will be confirmed to participants only after reception of the payment.

Q. When will I get the tour voucher?
A. We will send you the tour voucher timely via email or fax when payment reaches our account.

Q. Are all packages rate inclusive of all taxes and service charges?
A. Most of packages rate displayed on our site are nett. They are inclusive of all taxes and applicable service charges.

Q. Can my children visit with me?
A. Yes. We invite the children age between 4-8 years old to come on our program tours and apply to child rate.

Q. What are your tour guides like?
A. Our guides are friendly, knowledgeable and experienced. They are experts in communicating with people, organizing tour logistics, and dealing with unexpected situations and difficulties.

Q. What to bring on the tour date?
A. Sunglasses, Hat and Sun tan lotion, Spare T-shirt and shorts, Mosquito repellent, Non-slip Shoes, Beach towel, Swimming Suit.

Q. What do you serve if I am a vegetarian?
A. In this case, please advise us before so that we can order a vegetarian menu during your trip. We are willing to serve at your taste

Q. What number should I call to Sealandcamp.com?
A. We can be contacted by calling +66 (0)76 222 900 or …

Q. What is your payment and cancellation policy?
A. Please see our Terms & Conditions.